Mortgages & PROTECTION
WORKING PROCESS
At Cyan Financial Services Ltd, we believe arranging a mortgage or protection cover should be clear, straightforward and tailored to your circumstances. Our process is designed to understand your needs, explain your options and provide professional support from your initial enquiry through to completion.
STEP
01
Get Started
Tell us about your mortgage or protection needs, your circumstances and what you want to achieve. We begin by understanding your requirements and arranging an initial discussion.
STEP
02
Understand Your Circumstances
We take the time to understand your financial circumstances, objectives, income, commitments and requirements to establish what you may need.
STEP
03
Assess Your Options
We assess the information provided and identify suitable mortgage or protection options, taking into account relevant lender or provider criteria.
STEP
04
Compare Suitable Options
We consider the available options, including key features, costs, terms and important considerations, to help you understand the differences.
STEP
05
Choose Your Solution
We explain the recommended option clearly, answer your questions and help you make an informed decision based on your circumstances and objectives.
STEP
06
Apply & Proceed
Once you decide to proceed, we help prepare your mortgage or protection application, gather the required information and supporting documentation, and guide you through the process.
STEP
07
Lender or Provider Decision
The relevant lender or protection provider assesses your application against its own criteria. We keep you informed and assist with reasonable requests for additional information where required.
STEP
08
Completion & Ongoing Support
We support you through mortgage completion or protection policy acceptance, keep you informed throughout the process and remain available to provide guidance when your circumstances or requirements change.
Note
Mortgage and protection products are subject to availability and eligibility and are provided in accordance with the relevant lender or provider’s criteria, terms and conditions. Acceptance is not guaranteed for all applicants.